Returns & Exchanges
At MG Shop, we want you to be completely satisfied with your purchase. If your new fashion piece isn't the perfect fit, you can return or exchange it within 30 days of delivery.
Initiate Your Request
Log into your MG Shop account and visit the 'Order History' section to select the items you wish to return and receive a unique Return Authorization number.
Package Your Items
Place the unworn items with original tags attached back into their original packaging to ensure they are protected during transit.
Ship It Back
Affix the prepaid shipping label provided in your email to the outside of the box and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing